Shipping Policy

Shipping Policy

Last updated: 16 January 2024

Thank you for choosing EaseEssentials! We are committed to providing you with a seamless shopping experience, and our Shipping Policy is designed to ensure that your orders are processed and delivered with utmost care. Please take a moment to review our policy below.

1. Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates:

  • Shipping costs are calculated based on the type of your order and the selected shipping method.

3. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order by entering the provided tracking number on our website or the carrier's website.

4. International Shipping:

  • We currently offer international shipping to select countries. Shipping times and rates vary based on the destination.
  • International customers are responsible for any customs duties or taxes imposed by their country.

5. Delays and Exceptions:

  • While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may impact delivery.
  • EaseEssentials is not responsible for delays beyond our control but will work diligently to resolve any issues that may arise.

6. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

7. Order Changes and Cancellations:

  • Changes to orders or cancellations must be requested within 24 hours of placing the order.
  • Once an order is processed, changes may not be possible. Please contact our customer service for assistance.

8. Contact Information:

  • If you have any questions or concerns regarding your order or our Shipping Policy, please contact our customer service at contact.easeessentials@gmail.com.

9. Lost or Stolen Packages:

  • EaseEssentials is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
  • If your tracking information shows that your package was delivered, but you have not received it, please check with neighbors, family members, or the carrier directly.
  • In the event of a lost or stolen package, please contact the carrier to file a claim. We will assist you in providing any necessary information for the claim process.
  • If you encounter any issues during this process, please reach out to our customer service team for further assistance.

We appreciate your trust in EaseEssentials. If you have any further questions or require assistance, feel free to reach out to our customer service team.

Thank you for shopping with us!